Privacy Policy
HEIGHTS LLC (the “Company”) handles personal information obtained through website operations, inquiries, and product sales in accordance with this policy.
1. Information We Collect
The Company collects the information needed in the following situations:
- Name, company name, email address, telephone number, and inquiry details entered when an inquiry form is submitted
- Name, contact details, delivery address, order details, and payment status entered when a product is purchased
Payment information such as credit card numbers is processed on an external checkout page. The Company does not store card numbers on its website.
2. Purposes of Use
The information collected is used for the following purposes:
- Responding to inquiries and providing necessary communications
- Accepting orders, confirming payment, shipping products, and handling returns or exchanges
- Preventing misuse, maintaining security, and responding to system failures
- Creating and retaining records required by law
3. Disclosure to Third Parties
The Company does not disclose personal information to third parties except with the individual’s consent, as required by law, or when disclosure is necessary to protect life, physical safety, or property and obtaining consent is difficult. When work must be outsourced to achieve the purposes of use, the Company selects the service provider appropriately.
4. Security Measures
The Company takes necessary and appropriate security measures to prevent the leakage, loss, alteration, or unauthorized access of personal information.
5. Access, Correction, and Suspension of Use
When an individual requests access to, correction or deletion of, or suspension of use of personal information held by the Company, the Company verifies the individual’s identity and responds in accordance with applicable law.
6. Changes to This Policy
The Company may amend this policy in response to changes in law or website operations. The amended policy takes effect after it is published on this website.
7. Contact
- Operator
- HEIGHTS LLC
- Address
- 3-1-6 Kyutaromachi, Chuo-ku, Osaka 541-0056, Japan